Home > Return Refund Policy
Thank you for shopping at MaRT. We appreciate your business and aim to ensure your satisfaction with every purchase. If you are not entirely satisfied with your purchase, we’re here to help.
**1. Returns**
You have [X] days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. You must have the receipt or proof of purchase.
**2. Refunds**
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.
**3. Shipping**
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
**4. Non-returnable Items**
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
**5. Exchanges**
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [Your Email Address] and send your item to: [Your Return Address].
**6. Sale Items**
Only regular-priced items may be refunded. Sale items are non-refundable.
**7. Contact Us**
If you have any questions on how to return your item to us, contact us at 01736264465.
**8. Gifts**
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
**9. Policy Updates**
We may update this Return and Refund Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new policy on this page.
Thank you for shopping at MaRT. Your satisfaction is our priority.
